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exception error; can't copy SMS messages from LG enV3 (VX9200)
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exception error; can't copy SMS messages from LG enV3 (VX9200)
by Tim Cupery
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Problem: exception error when transferring SMS messages (copied below)
Phone: LG enV3 (model VX9200) BitPim: version 1.07, downloaded from sourceforge linked through BitPim.org OS: WinXP Pro (SP3) cable: came with the phone, dual-use for charging with AC adapter and for data transfer, and it works fine for both Description: SMS transfer does not work and always encounters the Exception error that I am forwarding to you. Transferring other things (calendar, contacts, wallpaper, ringtones, memos) works fine; only SMS fails. I have replicated the same error on both computers I've tried, both runnings WinXP Pro (SP3). The LG driver (version 4.9.4) is installed on both computers, and BitPim recognizes my phone correctly (and automatically) on both machines. I've tried manually changing the phone settings to enV2 (LG VX9100), but the same error results. The only things that differ between the reports from either computer are the exact character strings for "gui.Callback instance", "gui.Request instance", "wxDialog *", "phones.com_lgvx9200.Phone object", and various locations and objects of that sort. POSSIBLE CAUSES (entirely hypothetical on my part) - Verizon recently updated the software on my phone from version 3 to version 6 (quoting the tech person at the Verizon store here), and presumably the phone was initially tested with BitPim using version 3 of the software. - the SMS messages that I want to save are all messages that I have locked because I want to save them, so that they will stay on the phone when I "delete all" to clear the rest of my messages, but perhaps the locked-ness of the messages interferes with copying? - Verizon-to-Verizon texts can be more than 160 characters, and I have plenty of long messages saved on my phone. I'm writing to bring this problem to the attention of developers, but also in some hope of a solution. I'm very glad that this program exists, thanks to all who work on it. Tim Cupery BitPim version: 1.0.7.20090805-Test An unexpected exception has occurred. Please see the help for details on what to do. Traceback (most recent call last): File "gui.pyo", line 284, in run File "gui.pyo", line 159, in __call__ File "gui.pyo", line 1906, in getdata File "phones\com_lgvx4400.pyo", line 131, in getsms File "phones\com_lgvx8800.pyo", line 66, in _readsms File "phones\p_lgvx9100.pyo", line 4332, in readfrombuffer File "prototypes.pyo", line 608, in readfrombuffer File "prototypes.pyo", line 1573, in getnextbytes IndexError: Trying to read 49 bytes starting at 4675 which will go beyond end of 4704 byte buffer Variables by last 8 frames, innermost last Frame run in gui.pyo at line 277 resultcb = <gui.Callback instance at 0x03388E90> res = None self = <WorkerThread(BitPim helper, started daemon)> item = (<gui.Request instance at 0x03390828>, <gui.Callback instance at 0x03388E90>) call = <gui.Request instance at 0x03390828> ex = IndexError('Trying to read 49 bytes starting at 4675 which will go beyond end of e = IndexError('Trying to read 49 bytes starting at 4675 which will go beyond end of first = 0 Frame __call__ in gui.pyo at line 159 self = <gui.Request instance at 0x03390828> args = () d = Keys [] {} kwargs = Keys [] {} Frame getdata in gui.pyo at line 1906 count = 1 i = (<bound method GetPhoneDialog.GetSMSSetting of <guiwidgets.GetPhoneDialog; proxy self = <WorkerThread(BitPim helper, started daemon)> req = <guiwidgets.GetPhoneDialog; proxy of <Swig Object of type 'wxDialog *' at 0x2bf0 willcall = [(<bound method GetPhoneDialog.GetSMSSetting of <guiwidgets.GetPhoneDialog; prox results = Keys ['canned_msg', 'groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index'] {'uniqueserial': '3ab964ca9c8a9fd2679f3c6c34b9e8f6ed811c8e', 'sync': {'sms': 'ME sync = Keys ['sms'] {'sms': 'MERGE'} st = 0 todo = [(<bound method WorkerThread.rebootcheck of <WorkerThread(BitPim helper, started Frame getsms in phones\com_lgvx4400.pyo at line 131 self = <phones.com_lgvx9200.Phone object at 0x031C3530> result = Keys ['canned_msg', 'groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index'] {'uniqueserial': '3ab964ca9c8a9fd2679f3c6c34b9e8f6ed811c8e', 'sync': {'sms': 'ME Frame _readsms in phones\com_lgvx8800.pyo at line 66 item = <phones.p_lgvx9200.indexentry object at 0x031C3630> self = <phones.com_lgvx9200.Phone object at 0x031C3530> buf = <prototypes.buffer object at 0x031C3470> sf = <phones.p_lgvx9100.sms_in object at 0x058BF410> res = Keys [] {} Frame readfrombuffer in phones\p_lgvx9100.pyo at line 4332 buf = <prototypes.buffer object at 0x031C3470> autolog = True logtitle = 'SMS inbox item' self = <phones.p_lgvx9100.sms_in object at 0x058BF410> Frame readfrombuffer in prototypes.pyo at line 608 _value = '' self = <prototypes.USTRING object at 0x05B61190> buf = <prototypes.buffer object at 0x031C3470> flush = 0 Frame getnextbytes in prototypes.pyo at line 1573 self = <prototypes.buffer object at 0x031C3470> howmany = 49 ------------------------------------------------------------------------------ This SF.Net email is sponsored by the Verizon Developer Community Take advantage of Verizon's best-in-class app development support A streamlined, 14 day to market process makes app distribution fast and easy Join now and get one step closer to millions of Verizon customers http://p.sf.net/sfu/verizon-dev2dev _______________________________________________ BitPim-user mailing list BitPim-user@... Unsubscribe or change options at https://lists.sourceforge.net/lists/listinfo/bitpim-user There are several hundred people on this list. Please be courteous, on topic and follow the instructions before posting http://www.bitpim.org/help/support.htm |
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Re: exception error; can't copy SMS messages from LG enV3 (VX9200)
by Robert L. Miers, PE
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Tim
Looks like you are having a similar problem as my problem. I was attempting to setup BitPim on my friends Vista machine. He has a XV10000 phone. Once Vista found the LG software and installed it, BitPim connected to the phone. However, when I attempted to download the current info into BitPim, I got an exception during the phonebook copy. When I looked at the created report, it appears that the problem is near the 61 & 62 record. (I've determined that LG apparently keeps the records in inserted order). If I knew what actual record was causing the problem, I could delete it. Alas, I don't know how do that. Do you have any ideas? I installed version 1.06 My generated bug report file: BitPim Trouble Report Tue Jan 05 09:20:28 2010 BitPim Version: 1.0.6 - official Platorm: Microsoft-Windows-32bit-WindowsPE, Architecture: 32bit WindowsPE, Dist: Phone Model: LG-VX10000 Name: xxxeditedxxx email: xxxeditedxxx Description: using a LG VX1000 with a LG supplied driver... error report generated when dlownloading phonebook only. Exception: BitPim version: 1.0.6-official An unexpected exception has occurred. Please see the help for details on what to do. Traceback (most recent call last): File "gui.pyo", line 284, in run File "gui.pyo", line 159, in __call__ File "gui.pyo", line 1913, in getdata File "phones\com_lgvx8550.pyo", line 141, in getphonebook File "phones\p_lgvx8550.pyo", line 607, in valid IndexError: string index out of range Variables by last 8 frames, innermost last "clipped out some of the log - rlm" 9:10:22.404 LG-VX10000: Parse entry 60 - Kidd 9:10:22.404 LG-VX10000: Parse entry 61 - Kidd Fl 9:10:22.417 Exception: BitPim version: 1.0.6-official An unexpected exception has occurred. Please see the help for details on what to do. Traceback (most recent call last): File "gui.pyo", line 284, in run File "gui.pyo", line 159, in __call__ File "gui.pyo", line 1913, in getdata Does any of this make sense to you? Bob Robert L. Miers, PE Winter Address: 1175 N. Palo Verde Lane Coolidge, AZ 85128-3122 Summer Address: 103 Flury Lane Silver City, NM 88061 520-305-6235 Bob's cell Bob: rmiers@... Registered Professional Engineer Amateur Radio Operator KØWHF -----Original Message----- From: Tim Cupery [mailto:cupery@...] Sent: Thursday, January 07, 2010 6:57 AM To: BitPim-user@... Subject: [BitPim-user] exception error; can't copy SMS messages from LG enV3 (VX9200) Problem: exception error when transferring SMS messages (copied below) Phone: LG enV3 (model VX9200) BitPim: version 1.07, downloaded from sourceforge linked through BitPim.org OS: WinXP Pro (SP3) cable: came with the phone, dual-use for charging with AC adapter and for data transfer, and it works fine for both Description: SMS transfer does not work and always encounters the Exception error that I am forwarding to you. Transferring other things (calendar, contacts, wallpaper, ringtones, memos) works fine; only SMS fails. I have replicated the same error on both computers I've tried, both runnings WinXP Pro (SP3). The LG driver (version 4.9.4) is installed on both computers, and BitPim recognizes my phone correctly (and automatically) on both machines. I've tried manually changing the phone settings to enV2 (LG VX9100), but the same error results. The only things that differ between the reports from either computer are the exact character strings for "gui.Callback instance", "gui.Request instance", "wxDialog *", "phones.com_lgvx9200.Phone object", and various locations and objects of that sort. POSSIBLE CAUSES (entirely hypothetical on my part) - Verizon recently updated the software on my phone from version 3 to version 6 (quoting the tech person at the Verizon store here), and presumably the phone was initially tested with BitPim using version 3 of the software. - the SMS messages that I want to save are all messages that I have locked because I want to save them, so that they will stay on the phone when I "delete all" to clear the rest of my messages, but perhaps the locked-ness of the messages interferes with copying? - Verizon-to-Verizon texts can be more than 160 characters, and I have plenty of long messages saved on my phone. I'm writing to bring this problem to the attention of developers, but also in some hope of a solution. I'm very glad that this program exists, thanks to all who work on it. Tim Cupery BitPim version: 1.0.7.20090805-Test An unexpected exception has occurred. Please see the help for details on what to do. Traceback (most recent call last): File "gui.pyo", line 284, in run File "gui.pyo", line 159, in __call__ File "gui.pyo", line 1906, in getdata File "phones\com_lgvx4400.pyo", line 131, in getsms File "phones\com_lgvx8800.pyo", line 66, in _readsms File "phones\p_lgvx9100.pyo", line 4332, in readfrombuffer File "prototypes.pyo", line 608, in readfrombuffer File "prototypes.pyo", line 1573, in getnextbytes IndexError: Trying to read 49 bytes starting at 4675 which will go beyond end of 4704 byte buffer Variables by last 8 frames, innermost last Frame run in gui.pyo at line 277 resultcb = <gui.Callback instance at 0x03388E90> res = None self = <WorkerThread(BitPim helper, started daemon)> item = (<gui.Request instance at 0x03390828>, <gui.Callback instance at 0x03388E90>) call = <gui.Request instance at 0x03390828> ex = IndexError('Trying to read 49 bytes starting at 4675 which will go beyond end of e = IndexError('Trying to read 49 bytes starting at 4675 which will go beyond end of first = 0 Frame __call__ in gui.pyo at line 159 self = <gui.Request instance at 0x03390828> args = () d = Keys [] {} kwargs = Keys [] {} Frame getdata in gui.pyo at line 1906 count = 1 i = (<bound method GetPhoneDialog.GetSMSSetting of <guiwidgets.GetPhoneDialog; proxy self = <WorkerThread(BitPim helper, started daemon)> req = <guiwidgets.GetPhoneDialog; proxy of <Swig Object of type 'wxDialog *' at 0x2bf0 willcall = [(<bound method GetPhoneDialog.GetSMSSetting of <guiwidgets.GetPhoneDialog; prox results = Keys ['canned_msg', 'groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index'] {'uniqueserial': '3ab964ca9c8a9fd2679f3c6c34b9e8f6ed811c8e', 'sync': {'sms': 'ME sync = Keys ['sms'] {'sms': 'MERGE'} st = 0 todo = [(<bound method WorkerThread.rebootcheck of <WorkerThread(BitPim helper, started Frame getsms in phones\com_lgvx4400.pyo at line 131 self = <phones.com_lgvx9200.Phone object at 0x031C3530> result = Keys ['canned_msg', 'groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index'] {'uniqueserial': '3ab964ca9c8a9fd2679f3c6c34b9e8f6ed811c8e', 'sync': {'sms': 'ME Frame _readsms in phones\com_lgvx8800.pyo at line 66 item = <phones.p_lgvx9200.indexentry object at 0x031C3630> self = <phones.com_lgvx9200.Phone object at 0x031C3530> buf = <prototypes.buffer object at 0x031C3470> sf = <phones.p_lgvx9100.sms_in object at 0x058BF410> res = Keys [] {} Frame readfrombuffer in phones\p_lgvx9100.pyo at line 4332 buf = <prototypes.buffer object at 0x031C3470> autolog = True logtitle = 'SMS inbox item' self = <phones.p_lgvx9100.sms_in object at 0x058BF410> Frame readfrombuffer in prototypes.pyo at line 608 _value = '' self = <prototypes.USTRING object at 0x05B61190> buf = <prototypes.buffer object at 0x031C3470> flush = 0 Frame getnextbytes in prototypes.pyo at line 1573 self = <prototypes.buffer object at 0x031C3470> howmany = 49 ---------------------------------------------------------------------------- -- This SF.Net email is sponsored by the Verizon Developer Community Take advantage of Verizon's best-in-class app development support A streamlined, 14 day to market process makes app distribution fast and easy Join now and get one step closer to millions of Verizon customers http://p.sf.net/sfu/verizon-dev2dev _______________________________________________ BitPim-user mailing list BitPim-user@... Unsubscribe or change options at https://lists.sourceforge.net/lists/listinfo/bitpim-user There are several hundred people on this list. Please be courteous, on topic and follow the instructions before posting http://www.bitpim.org/help/support.htm ------------------------------------------------------------------------------ This SF.Net email is sponsored by the Verizon Developer Community Take advantage of Verizon's best-in-class app development support A streamlined, 14 day to market process makes app distribution fast and easy Join now and get one step closer to millions of Verizon customers http://p.sf.net/sfu/verizon-dev2dev _______________________________________________ BitPim-user mailing list BitPim-user@... Unsubscribe or change options at https://lists.sourceforge.net/lists/listinfo/bitpim-user There are several hundred people on this list. Please be courteous, on topic and follow the instructions before posting http://www.bitpim.org/help/support.htm |
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Re: exception error; can't copy SMS messages from LG enV3 (VX9200)
by Mark Condic-2
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The bug report that I submitted earlier is also from the phone --> bitpim
My fails on entry 257. I think it is an index that is out of bounds. It has failed on both firmware version 03 and version 06. Thanks ------------------------------------------------------------------------------ This SF.Net email is sponsored by the Verizon Developer Community Take advantage of Verizon's best-in-class app development support A streamlined, 14 day to market process makes app distribution fast and easy Join now and get one step closer to millions of Verizon customers http://p.sf.net/sfu/verizon-dev2dev _______________________________________________ BitPim-user mailing list BitPim-user@... Unsubscribe or change options at https://lists.sourceforge.net/lists/listinfo/bitpim-user There are several hundred people on this list. Please be courteous, on topic and follow the instructions before posting http://www.bitpim.org/help/support.htm |
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Re: exception error; can't copy SMS messages from LG enV3 (VX9200)
by drcollins67
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I am having the same error with my LG enV3. I can transfer everything except for the SMS messages. I can get the contacts, call lists, etc. Unfortunately, what I'd really like is my text messages. Any word on this?
Doug Collins
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Re: exception error; can't copy SMS messages from LG enV3 (VX9200)
by sanfoja
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I am having the same problem, did you ever get any resolution???
Thanks much! Joe
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Re: exception error; can't copy SMS messages from LG enV3 (VX9200)
by drcollins67
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No, I never did.
I wanted the text messages for a research project so I just hand copied them to a file, a real pain to be sure. I'll keep watching just in case... Doug
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