i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654

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i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654

by José Luís :: Rate this Message:

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>Number: 139811
>Category: i386
>Synopsis: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654
>Confidential: no
>Severity: critical
>Priority: high
>Responsible: freebsd-i386
>State: open
>Quarter:
>Keywords:
>Date-Required:
>Class: sw-bug
>Submitter-Id: current-users
>Arrival-Date: Wed Oct 21 09:30:04 UTC 2009
>Closed-Date:
>Last-Modified:
>Originator: José Luís
>Release: 7.0 / 7.1 / 7.2
>Organization:

VisionWare
>Environment:
>Description:
I have installed a network adapter from intel (Intel Gigabit ET Dual Port Srvr Adpt) with chipset 897654 but FreeBSD did not recognize this new hardware. This adapter was purchased to substitute another from intel with the following chipset: 82575 (that work fine!)

The SO versio is FreeBSD 7.0, however, i have already tried kldload of ixgb device (developped by Intel), i tried with 7.1 and 7.2 always without success...

My major doubt is related with the fact of, apparently the device are not finded by the SO at startup, i mean, whem i execute (in fix mode) commands as devinfo -v / dmesg / pciconf -lv the new pci interface are not listed.
>How-To-Repeat:

>Fix:

>Release-Note:
>Audit-Trail:
>Unformatted:
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Re: i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654

by Vogel, Jack :: Rate this Message:

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The following reply was made to PR i386/139811; it has been noted by GNATS.

From: "Vogel, Jack" <jack.vogel@...>
To: "bug-followup@..." <bug-followup@...>,
"jluis.estgf@..." <jluis.estgf@...>
Cc:
Subject: Re: i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual
Port Srvr Adpt network adapter from intel with chipset 897654
Date: Wed, 21 Oct 2009 10:23:21 -0700

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This is not an adequate designation of the parts involved, I need the Intel=
part numbers, I also cannot tell from this description if this is only sup=
posed to describe the adapter board or a server motherboard.

I'm guessing that you mean its an 82576? If so, are you aware that in Free=
BSD 7.2 this should use the igb rather than the em driver? Nevertheless, bo=
th drivers are in the GENERIC kernel so your adapter should be discovered.

The only other thing I can think of, depending on the server hardware, with=
many things plugged into expansion slots I have seen some cards mysterious=
ly disappear from the PCI tree, this would be on ESB2 type systems. Making =
sure that all firmware is updated to the latest can help this. You can try =
removing everything but the new card and see if it then becomes visible. Tr=
y putting the adapter into a different system as another test.

If this fails its likely bad hardware.

Jack Vogel
Intel LAD Software

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This is not an adequate designation of the parts involve=
d, I
need the Intel part numbers, I also cannot tell from this description if th=
is
is only supposed to describe the adapter board or a server motherboard.<o:p=
></o:p>

<o:p> </o:p>

I’m guessing that you mean its an 82576? If =
so,
are you aware that in FreeBSD 7.2 this should use the igb rather than the e=
m
driver? Nevertheless, both drivers are in the GENERIC kernel so your adapte=
r
should be discovered.<o:p></o:p>

<o:p> </o:p>

The only other thing I can think of, depending on the se=
rver
hardware, with many things plugged into expansion slots I have seen some ca=
rds
mysteriously disappear from the PCI tree, this would be on ESB2 type system=
s.
Making sure that all firmware is updated to the latest can help this. You c=
an
try removing everything but the new card and see if it then becomes visible=
.
Try putting the adapter into a different system as another test.<o:p></o:p>=


<o:p> </o:p>

If this fails its likely bad hardware.<o:p></o:p>=


<o:p> </o:p>

Jack Vogel<o:p></o:p>

Intel LAD Software<o:p></o:p>

<o:p> </o:p>

</div>

</body>

</html>

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