install DateTime - Can't determine best - after upgrade

[Yuri Ivanov-4]

Hi everyone,
I have attempted to upgrade from 3.2.x to 3.4.2 on Windows 2003
Server.
I ran "cvs update -R -d -rBugzilla_Stable"
I ran "perl checksetup.pl" and received this:
"...
COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these
commands
and then re-run checksetup.pl):

    ppm install DateTime
    ppm install DateTime-TimeZone
    ppm install Template-Toolkit
&Image::Magick::constant not defined. The required ImageMagick
libraries are not
 installed or not installed properly.
END failed--call queue aborted at checksetup.pl line 85, <DATA> chunk
275."


I ran "ppm install DateTime" and received this:
"c:\Bugzilla>ppm install DateTime
Downloading ActiveState Package Repository packlist...done
Updating ActiveState Package Repository database...done
Downloading theory58S packlist...done
Updating theory58S database...done
Downloading theory58S packlist...done
ppm install failed: Can't determine best"

What should I try? Thanks a lot!
Yuri
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[ITdork]

On Nov 4, 1:05 pm, Yuri Ivanov <yuri.iva...@...> wrote:

> Hi everyone,
> I have attempted to upgrade from 3.2.x to 3.4.2 on Windows 2003
> Server.
> I ran "cvs update -R -d -rBugzilla_Stable"
> I ran "perl checksetup.pl" and received this:
> "...
> COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these
> commands
> and then re-run checksetup.pl):
>
>     ppm install DateTime
>     ppm install DateTime-TimeZone
>     ppm install Template-Toolkit
> &Image::Magick::constant not defined. The required ImageMagick
> libraries are not
>  installed or not installed properly.
> END failed--call queue aborted at checksetup.pl line 85, <DATA> chunk
> 275."
>
> I ran "ppm install DateTime" and received this:
> "c:\Bugzilla>ppm install DateTime
> Downloading ActiveState Package Repository packlist...done
> Updating ActiveState Package Repository database...done
> Downloading theory58S packlist...done
> Updating theory58S database...done
> Downloading theory58S packlist...done
> ppm install failed: Can't determine best"
>
> What should I try? Thanks a lot!
> Yuri

Hey Yuri,
   I had the same issue.  I removed the ActiveState Package
Repository, used the ppm install commands, then reinstalled the
ActiveState Package Repository
(Use Perl Package Manger => goto Edit menu => click on Preferences =>
click Repositories tab => install DateTime ppm => go back to
Repositories tab and in Add Repository section put ActiveState Package
Repository in for Name and http://ppm4.activestate.com/MSWin32-x86/5.10/1000/
in for Location and click Add).

This worked for me but... you may want to try the following first to
see if you can get by without uninstalling and reinstalling the
Repository.
1.  Use ppm repo list to view the list of repositories that are
enabled.
2.  Then use ppm repo off *num*, where *num* is the id number of the
ActiveState Package Repository.
3.  Then attempt to install DateTime and DateTime-TimeZone again using
the ppm install commands.
4.  Then run checksetup.pl again to verify everything is installed.
5.  Use ppm repo on *num* to re-enable  the repository.

Good luck,
Mark
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support-bugzilla@...
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[Nicholas Jantz]

No need to uninstall I found out. At the command prompt you can do a
C:\bugzilla>ppm repo list
That will tell you what order your repo's are listed then you can do
C:\bugzilla>ppm repo off [number of repo you want turned off]
Then try the ppm upgrade again with just the bugzilla repo turned on.
Then you can do a ppm repo on [number of repo you turned off] to turn back
on.

Cheers
Nicholas Jantz

"ITdork" <bergerm@...> wrote in message
news:b1ec564b-397c-42d7-8a6f-c82b497e952b@......
On Nov 4, 1:05 pm, Yuri Ivanov <yuri.iva...@...> wrote:

> Hi everyone,
> I have attempted to upgrade from 3.2.x to 3.4.2 on Windows 2003
> Server.
> I ran "cvs update -R -d -rBugzilla_Stable"
> I ran "perl checksetup.pl" and received this:
> "...
> COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these
> commands
> and then re-run checksetup.pl):
>
> ppm install DateTime
> ppm install DateTime-TimeZone
> ppm install Template-Toolkit
> &Image::Magick::constant not defined. The required ImageMagick
> libraries are not
> installed or not installed properly.
> END failed--call queue aborted at checksetup.pl line 85, <DATA> chunk
> 275."
>
> I ran "ppm install DateTime" and received this:
> "c:\Bugzilla>ppm install DateTime
> Downloading ActiveState Package Repository packlist...done
> Updating ActiveState Package Repository database...done
> Downloading theory58S packlist...done
> Updating theory58S database...done
> Downloading theory58S packlist...done
> ppm install failed: Can't determine best"
>
> What should I try? Thanks a lot!
> Yuri

Hey Yuri,
   I had the same issue.  I removed the ActiveState Package
Repository, used the ppm install commands, then reinstalled the
ActiveState Package Repository
(Use Perl Package Manger => goto Edit menu => click on Preferences =>
click Repositories tab => install DateTime ppm => go back to
Repositories tab and in Add Repository section put ActiveState Package
Repository in for Name and
http://ppm4.activestate.com/MSWin32-x86/5.10/1000/
in for Location and click Add).

This worked for me but... you may want to try the following first to
see if you can get by without uninstalling and reinstalling the
Repository.
1.  Use ppm repo list to view the list of repositories that are
enabled.
2.  Then use ppm repo off *num*, where *num* is the id number of the
ActiveState Package Repository.
3.  Then attempt to install DateTime and DateTime-TimeZone again using
the ppm install commands.
4.  Then run checksetup.pl again to verify everything is installed.
5.  Use ppm repo on *num* to re-enable  the repository.

Good luck,
Mark


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support-bugzilla@...
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[Yuri-31]

On Nov 4, 6:29 pm, "Nicholas Jantz" <njant...@...> wrote:

> No need to uninstall I found out. At the command prompt you can do a
> C:\bugzilla>ppm repo list
> That will tell you what order your repo's are listed then you can do
> C:\bugzilla>ppm repo off [number of repo you want turned off]
> Then try the ppm upgrade again with just the bugzilla repo turned on.
> Then you can do a ppm repo on [number of repo you turned off] to turn back
> on.
>
> Cheers
> Nicholas Jantz
>
> "ITdork" <berg...@...> wrote in message
>
> news:b1ec564b-397c-42d7-8a6f-c82b497e952b@......
> On Nov 4, 1:05 pm, Yuri Ivanov <yuri.iva...@...> wrote:
>
>
>
> > Hi everyone,
> > I have attempted to upgrade from 3.2.x to 3.4.2 on Windows 2003
> > Server.
> > I ran "cvs update -R -d -rBugzilla_Stable"
> > I ran "perl checksetup.pl" and received this:
> > "...
> > COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these
> > commands
> > and then re-run checksetup.pl):
>
> > ppm install DateTime
> > ppm install DateTime-TimeZone
> > ppm install Template-Toolkit
> > &Image::Magick::constant not defined. The required ImageMagick
> > libraries are not
> > installed or not installed properly.
> > END failed--call queue aborted at checksetup.pl line 85, <DATA> chunk
> > 275."
>
> > I ran "ppm install DateTime" and received this:
> > "c:\Bugzilla>ppm install DateTime
> > Downloading ActiveState Package Repository packlist...done
> > Updating ActiveState Package Repository database...done
> > Downloading theory58S packlist...done
> > Updating theory58S database...done
> > Downloading theory58S packlist...done
> > ppm install failed: Can't determine best"
>
> > What should I try? Thanks a lot!
> > Yuri
>
> Hey Yuri,
>    I had the same issue.  I removed the ActiveState Package
> Repository, used the ppm install commands, then reinstalled the
> ActiveState Package Repository
> (Use Perl Package Manger => goto Edit menu => click on Preferences =>
> click Repositories tab => install DateTime ppm => go back to
> Repositories tab and in Add Repository section put ActiveState Package
> Repository in for Name andhttp://ppm4.activestate.com/MSWin32-x86/5.10/1000/
> in for Location and click Add).
>
> This worked for me but... you may want to try the following first to
> see if you can get by without uninstalling and reinstalling the
> Repository.
> 1.  Use ppm repo list to view the list of repositories that are
> enabled.
> 2.  Then use ppm repo off *num*, where *num* is the id number of the
> ActiveState Package Repository.
> 3.  Then attempt to install DateTime and DateTime-TimeZone again using
> the ppm install commands.
> 4.  Then run checksetup.pl again to verify everything is installed.
> 5.  Use ppm repo on *num* to re-enable  the repository.
>
> Good luck,
> Mark

Thanks for suggestions, gentlemen. I still need help. Here is what I
have. Which one should I turn off? The one that says 0 packages?

c:\Bugzilla>ppm repo list
┌────┬───────┬────────────────────────────────┐
│ id │ pkgs  │ name                           │
├────┼───────┼────────────────────────────────┤
│  1 │ 11563 │ ActiveState Package Repository │
│  2 │   293 │ theory58S                      │
│  3 │     0 │ theory58S                      │
└────┴───────┴────────────────────────────────┘
 (3 enabled repositories)

Thanks,
Yuri
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support-bugzilla mailing list
support-bugzilla@...
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put support-bugzilla@... in the To: field when you reply.

[Yuri Ivanov-4]

On Nov 5, 1:32 pm, Yuri <ivanov.y...@...> wrote:

> On Nov 4, 6:29 pm, "Nicholas Jantz" <njant...@...> wrote:
>
>
>
> > No need to uninstall I found out. At the command prompt you can do a
> > C:\bugzilla>ppm repo list
> > That will tell you what order your repo's are listed then you can do
> > C:\bugzilla>ppm repo off [number of repo you want turned off]
> > Then try the ppm upgrade again with just the bugzilla repo turned on.
> > Then you can do a ppm repo on [number of repo you turned off] to turn back
> > on.
>
> > Cheers
> > Nicholas Jantz
>
> > "ITdork" <berg...@...> wrote in message
>
> >news:b1ec564b-397c-42d7-8a6f-c82b497e952b@......
> > On Nov 4, 1:05 pm, Yuri Ivanov <yuri.iva...@...> wrote:
>
> > > Hi everyone,
> > > I have attempted to upgrade from 3.2.x to 3.4.2 on Windows 2003
> > > Server.
> > > I ran "cvs update -R -d -rBugzilla_Stable"
> > > I ran "perl checksetup.pl" and received this:
> > > "...
> > > COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these
> > > commands
> > > and then re-run checksetup.pl):
>
> > > ppm install DateTime
> > > ppm install DateTime-TimeZone
> > > ppm install Template-Toolkit
> > > &Image::Magick::constant not defined. The required ImageMagick
> > > libraries are not
> > > installed or not installed properly.
> > > END failed--call queue aborted at checksetup.pl line 85, <DATA> chunk
> > > 275."
>
> > > I ran "ppm install DateTime" and received this:
> > > "c:\Bugzilla>ppm install DateTime
> > > Downloading ActiveState Package Repository packlist...done
> > > Updating ActiveState Package Repository database...done
> > > Downloading theory58S packlist...done
> > > Updating theory58S database...done
> > > Downloading theory58S packlist...done
> > > ppm install failed: Can't determine best"
>
> > > What should I try? Thanks a lot!
> > > Yuri
>
> > Hey Yuri,
> >    I had the same issue.  I removed the ActiveState Package
> > Repository, used the ppm install commands, then reinstalled the
> > ActiveState Package Repository
> > (Use Perl Package Manger => goto Edit menu => click on Preferences =>
> > click Repositories tab => install DateTime ppm => go back to
> > Repositories tab and in Add Repository section put ActiveState Package
> > Repository in for Name andhttp://ppm4.activestate.com/MSWin32-x86/5.10/1000/
> > in for Location and click Add).
>
> > This worked for me but... you may want to try the following first to
> > see if you can get by without uninstalling and reinstalling the
> > Repository.
> > 1.  Use ppm repo list to view the list of repositories that are
> > enabled.
> > 2.  Then use ppm repo off *num*, where *num* is the id number of the
> > ActiveState Package Repository.
> > 3.  Then attempt to install DateTime and DateTime-TimeZone again using
> > the ppm install commands.
> > 4.  Then run checksetup.pl again to verify everything is installed.
> > 5.  Use ppm repo on *num* to re-enable  the repository.
>
> > Good luck,
> > Mark
>
> Thanks for suggestions, gentlemen. I still need help. Here is what I
> have. Which one should I turn off? The one that says 0 packages?
>
> c:\Bugzilla>ppm repo list
> ┌────┬───────┬────────────────────────────────┐
> │ id │ pkgs  │ name                           │
> ├────┼───────┼────────────────────────────────┤
> │  1 │ 11563 │ ActiveState Package Repository │
> │  2 │   293 │ theory58S                      │
> │  3 │     0 │ theory58S                      │
> └────┴───────┴────────────────────────────────┘
>  (3 enabled repositories)
>
> Thanks,
> Yuri

Well, did
c:\Bugzilla\ ppm repo off 3
c:\Bugzilla\ ppm repo off 2

Then I was able to run
c:\Bugzilla\ ppm install DateTime

Now, when I run C:\Bugzilla>perl checksetup.pl I receive
COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these
commands
and then re-run checksetup.pl):

    ppm install Template-Toolkit
&Image::Magick::constant not defined. The required ImageMagick
libraries are not
 installed or not installed properly.
END failed--call queue aborted at checksetup.pl line 85, <DATA> chunk
275.

However, when I try installing Template-Toolkit this is what I get:
c:\Bugzilla>ppm install Template-Toolkit
No missing packages to install

Any other suggestions please?
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support-bugzilla mailing list
support-bugzilla@...
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put support-bugzilla@... in the To: field when you reply.