issue by mail notification out of sync

[forums-5]

Hello All,

i have an odd problem, if there is an new issue from mail the but the email send contains a wrong number.
e.g. the issue created has number 8xx but the email gives a link to issue 5xx.

weird part is, that some issues from mail are ok but most aren't

we are in the 8xx range now, and the last few mails i got points to issue 519,520,521.

seems like the issue creation starts out with the wrong number.

it seems that the issue isn't been created at all. maybe duplicate record error?

Felix
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Post by f.flux - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38561
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[forums-5]

Hey Felix,

Can you make sure you don't have a test instance of Jira running?  If there is a second instance running, it might attempting to create issues from the incoming emails instead which can cause the problem you described...

Cheers,
Emily
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Post by estumpf - online at:
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[forums-5]

Right, why didn't i think of that :)

we use a backup server for reporting, but i have te remember every time we read in a backup i need to delete the services.

thanks

Felix
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Post by f.flux - online at:
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[forums-5]

Instead of deleting the services, it would be easier to set up your reporting environment to not use e-mails. That way you never have to think about it again.

Look at the setenv.bat or setenv.sh:

rem use this if you want to import data without notifications
set JAVA_OPTS=%JAVA_OPTS% -Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true
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Post by napplebaum - online at:
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[forums-5]

Thanks good tip.

will do that.

Felix
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Post by f.flux - online at:
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