mail vanishes when "from" is specific email address

View: New views
2 Messages — Rating Filter:   Alert me  

mail vanishes when "from" is specific email address

by Microbe :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

I have tried sending emails with 5 or 6 different from addresses (including a gmail one) and they all work as expected.

But one particular person has been having trouble sendings....

If I send the email and the “from” email is specifically from paradish-at-gmail.com the emails don’t send or don’t get through or something - they vanish.  Well phpmailer doesn't return an error and debugging indicates they have been sent...but they simply don't arrive.

This is bizarre in the extreme. All the tests above, everything else has stayed the same except the from address.

Any ideas anyone?

Re: mail vanishes when "from" is specific email address

by Microbe :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

OK folks I have solved the problem and here's what was going on in case others have it.

It seems that many spam blacklists will list domains and even mail servers that send emails using a gmail address as the FROM address if it hasn't specifically come from the gmail server.

We could get into a debate on whether this is a good thing or not, but let's avoid that.

To avoid being added to a blacklist Dreamhost has blocked outgoing emails that have a gmail FROM address.

We could also get into a debate on whether this is a good thing or not.

But but having gone through the painful process of getting an IP number off a blacklist in the past I can understand their point of view.

This is an annoyance as I was using it on a website where a closed group of people send in reports and I would add their email as the FROM so that it would be easy to reply.   Now the FROM is the organisations info@ address...sigh...

Microbe wrote:
I have tried sending emails with 5 or 6 different from addresses (including a gmail one) and they all work as expected.

But one particular person has been having trouble sendings....

If I send the email and the “from” email is specifically from paradish-at-gmail.com the emails don’t send or don’t get through or something - they vanish.  Well phpmailer doesn't return an error and debugging indicates they have been sent...but they simply don't arrive.

This is bizarre in the extreme. All the tests above, everything else has stayed the same except the from address.

Any ideas anyone?