openoffice 3.1 crash

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openoffice 3.1 crash

by morellik :: Rate this Message:

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Dear all,

tomorrow I did a "yum update" under my RHEL 5.1 and I installed the latest version of openoffice 3.1
When I try to run soffice the office splash appears and disappears immediately.
If I try to run /opt/openoffice.org3/program/soffice.bin I receive the error:
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'

I removed all .o* directory without solve the problem.

Someone has some trick to solve the problem?

Thanks

--
--------------------------------------------------------
(--------------------------)                  { (( ( (((
(      Enrico Morelli     )                / _   _    )
( emorelli@... )             (   .     .      )
(     www.gentoo.it      )              (   /       )
(-----------------------------oOOo--------------oOOo---)
(---------------------------------------------------------)
(------- enrico.morelli@... -------------)



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Re: openoffice 3.1 crash

by Fridrich Strba :: Rate this Message:

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Just wondering whether you don't have installed a mix of RHEL and GoOo
packages. Maybe you uninstall all openoffice.org* packages and pull the
GoOo ones.

On Wed, 2009-06-03 at 13:17 +0200, Enrico Morelli wrote:
> tomorrow I did a "yum update" under my RHEL 5.1 and I installed the
> latest version of openoffice 3.1
> When I try to run soffice the office splash appears and disappears
> immediately.
> If I try to run /opt/openoffice.org3/program/soffice.bin I receive the
> error:
> terminate called after throwing an instance of
> 'com::sun::star::uno::RuntimeException'
>
Did you try to run /opt/openoffice.org3/program/soffice, instead of the
soffice.bin?

Cheers

Fridrich


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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Wed, Jun 3, 2009 at 1:17 PM, Enrico Morelli <enrico.morelli@...> wrote:
Dear all,

tomorrow I did a "yum update" under my RHEL 5.1 and I installed the latest version of openoffice 3.1
When I try to run soffice the office splash appears and disappears immediately.
If I try to run /opt/openoffice.org3/program/soffice.bin I receive the error:
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'

I removed all .o* directory without solve the problem.

Someone has some trick to solve the problem?

Thanks



No solution to this problem?

I've to use OpenOffice 2.4 from RHEL 5 :-| it's no very well.


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Parent Message unknown Re: openoffice 3.1 crash

by Fridrich Strba-2 :: Rate this Message:

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What I really would really need to see is the output of this command:

rpm -qa | grep -e ooobasis -e openoffice

So that I can work with some useful information. I contend that it is
some possible mixup with upstream/RH/GoOo packages on the same system.

Cheers

Fridrich

On Fri, 2009-06-05 at 12:13 +0200, Enrico Morelli wrote:

>
>
> On Wed, Jun 3, 2009 at 1:17 PM, Enrico Morelli
> <enrico.morelli@...> wrote:
>         Dear all,
>        
>         tomorrow I did a "yum update" under my RHEL 5.1 and I
>         installed the latest version of openoffice 3.1
>         When I try to run soffice the office splash appears and
>         disappears immediately.
>         If I try to run /opt/openoffice.org3/program/soffice.bin I
>         receive the error:
>         terminate called after throwing an instance of
>         'com::sun::star::uno::RuntimeException'
>        
>         I removed all .o* directory without solve the problem.
>        
>         Someone has some trick to solve the problem?
>        
>         Thanks
>        
>
>
> No solution to this problem?
>
> I've to use OpenOffice 2.4 from RHEL 5 :-| it's no very well.
>
>
> _______________________________________________
> Dev mailing list
> Dev@...
> http://lists.go-oo.org/listinfo.cgi/dev-go-oo.org


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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Fri, Jun 5, 2009 at 12:56 PM, Fridrich Strba <fstrba@...> wrote:
What I really would really need to see is the output of this command:

rpm -qa | grep -e ooobasis -e openoffice

So that I can work with some useful information. I contend that it is
some possible mixup with upstream/RH/GoOo packages on the same system.

My OOffice history:
in principle was OpenOffice 2.4 coming from RH packages,
after, I removed OpenOffice 2.4 and using the GoOo repository I installed the 3.0 version that works fine,
after that, during a "yum update" I saw that the 3.1 version was available, so I removed the 3.0 installation and I installed the 3.1
with the problem described. I removed and reinstalled more time 3.1 version with the same result.


I don't know if could be an useful information, but installing the 3.1 version of the original OpenOffice I haven't the problem.
Ok, now I remove the original OpenOffice so the command "rpm -qa|grep -e office -e ooo" doesn't display nothing.

I reinstall GoOo:
yum install openoffice.org3.i586 openoffice.org3-base.i586 openoffice.org3-calc.i586 openoffice.org3-draw.i586 openoffice.org3-en-US.i586 openoffice.org3-impress.i586 openoffice.org3-math.i586 openoffice.org3-writer.i586

I have the same problem. The output of "rpm -qa | grep -e ooobasis -e openoffice" is:


 ooobasis3.1-en-US-res-3.1.0-9399
ooobasis3.1-writer-3.1.0-9399
ooobasis3.1-images-3.1.0-9399
openoffice.org3-impress-3.1.0-9399
openoffice.org-ure-1.5.0-9399
ooobasis3.1-en-US-help-3.1.0-9399
ooobasis3.1-base-3.1.0-9399
ooobasis3.1-draw-3.1.0-9399
ooobasis3.1-en-US-calc-3.1.0-9399
ooobasis3.1-en-US-math-3.1.0-9399
ooobasis3.1-impress-3.1.0-9399
ooobasis3.1-math-3.1.0-9399
ooobasis3.1-core05-3.1.0-9399
openoffice.org3-3.1.0-9399
openoffice.org3-math-3.1.0-9399
openoffice.org3-en-US-3.1.0-9399
ooobasis3.1-en-US-3.1.0-9399
ooobasis3.1-en-US-base-3.1.0-9399
ooobasis3.1-en-US-writer-3.1.0-9399
ooobasis3.1-core03-3.1.0-9399
ooobasis3.1-core07-3.1.0-9399
ooobasis3.1-core02-3.1.0-9399
openoffice.org3-draw-3.1.0-9399
openoffice.org3-writer-3.1.0-9399
ooobasis3.1-core01-3.1.0-9399
ooobasis3.1-en-US-draw-3.1.0-9399
ooobasis3.1-core06-3.1.0-9399
openoffice.org3-base-3.1.0-9399
ooobasis3.1-en-US-impress-3.1.0-9399
ooobasis3.1-core04-3.1.0-9399
ooobasis3.1-calc-3.1.0-9399
openoffice.org3-calc-3.1.0-9399



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Parent Message unknown Re: openoffice 3.1 crash

by Fridrich Strba-2 :: Rate this Message:

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My mind does not understand this at all. I have the same packages and it
starts well. Now, what is the locale of your system? If it is not
English, would installation of all langpackages of your locale help?

Cheers

Fridrich

On Fri, 2009-06-05 at 14:28 +0200, Enrico Morelli wrote:

> ooobasis3.1-en-US-res-3.1.0-9399
> ooobasis3.1-writer-3.1.0-9399
> ooobasis3.1-images-3.1.0-9399
> openoffice.org3-impress-3.1.0-9399
> openoffice.org-ure-1.5.0-9399
> ooobasis3.1-en-US-help-3.1.0-9399
> ooobasis3.1-base-3.1.0-9399
> ooobasis3.1-draw-3.1.0-9399
> ooobasis3.1-en-US-calc-3.1.0-9399
> ooobasis3.1-en-US-math-3.1.0-9399
> ooobasis3.1-impress-3.1.0-9399
> ooobasis3.1-math-3.1.0-9399
> ooobasis3.1-core05-3.1.0-9399
> openoffice.org3-3.1.0-9399
> openoffice.org3-math-3.1.0-9399
> openoffice.org3-en-US-3.1.0-9399
> ooobasis3.1-en-US-3.1.0-9399
> ooobasis3.1-en-US-base-3.1.0-9399
> ooobasis3.1-en-US-writer-3.1.0-9399
> ooobasis3.1-core03-3.1.0-9399
> ooobasis3.1-core07-3.1.0-9399
> ooobasis3.1-core02-3.1.0-9399
> openoffice.org3-draw-3.1.0-9399
> openoffice.org3-writer-3.1.0-9399
> ooobasis3.1-core01-3.1.0-9399
> ooobasis3.1-en-US-draw-3.1.0-9399
> ooobasis3.1-core06-3.1.0-9399
> openoffice.org3-base-3.1.0-9399
> ooobasis3.1-en-US-impress-3.1.0-9399
> ooobasis3.1-core04-3.1.0-9399
> ooobasis3.1-calc-3.1.0-9399
> openoffice.org3-calc-3.1.0-9399

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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Fri, Jun 5, 2009 at 2:57 PM, Fridrich Strba <fstrba@...> wrote:
My mind does not understand this at all. I have the same packages and it
starts well. Now, what is the locale of your system? If it is not
English, would installation of all langpackages of your locale help?

These are my locale:

 LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=





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Re: openoffice 3.1 crash

by Petr Mladek :: Rate this Message:

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On Friday 05 June 2009, Enrico Morelli wrote:
> On Fri, Jun 5, 2009 at 12:56 PM, Fridrich Strba <fstrba@...> wrote:
> I reinstall GoOo:
> yum install openoffice.org3.i586 openoffice.org3-base.i586
> openoffice.org3-calc.i586 openoffice.org3-draw.i586
> openoffice.org3-en-US.i586 openoffice.org3-impress.i586
> openoffice.org3-math.i586 openoffice.org3-writer.i586

Fridrich, Enrico, does yum produces an installation log? I wonder if it
installs all the packages from the same repository.

> I have the same problem. The output of "rpm -qa | grep -e ooobasis -e
> openoffice" is:

Enrico, could you plese send us strace log? It would help us to locate to root
of the problem.

See http://en.opensuse.org/Bugs:OOo#How_to_get_strace_log for some hints how
to get it. The instructions are for the openSUSE package. You need to
use "/opt/openoffice.org3/program/soffice" instead of "ooffice" for the Go-oo
build.

BTW: We have one similar bug report, see
http://bugzilla.novell.com/show_bug.cgi?id=510752. The other user was able to
start Go-oo as root. Strange but...

--
Best Regards,

Petr Mladek
software developer
---------------------------------------------------------------------  
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190 00 Prague 9                             fax: +420 284 028 951
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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Mon, Jun 8, 2009 at 3:33 PM, Petr Mladek <pmladek@...> wrote:
On Friday 05 June 2009, Enrico Morelli wrote:
> On Fri, Jun 5, 2009 at 12:56 PM, Fridrich Strba <fstrba@...> wrote:
> I reinstall GoOo:
> yum install openoffice.org3.i586 openoffice.org3-base.i586
> openoffice.org3-calc.i586 openoffice.org3-draw.i586
> openoffice.org3-en-US.i586 openoffice.org3-impress.i586
> openoffice.org3-math.i586 openoffice.org3-writer.i586

Fridrich, Enrico, does yum produces an installation log? I wonder if it
installs all the packages from the same repository.

This is the yum output before the installation:
 Installing:
 openoffice.org3                                 i586                       3.1.0-9399                          GoOo                       282 k
 openoffice.org3-base                            i586                       3.1.0-9399                          GoOo                       2.0 k
 openoffice.org3-calc                            i586                       3.1.0-9399                          GoOo                       2.0 k
 openoffice.org3-draw                            i586                       3.1.0-9399                          GoOo                       2.0 k
 openoffice.org3-en-US                           i586                       3.1.0-9399                          GoOo                        77 k
 openoffice.org3-impress                         i586                       3.1.0-9399                          GoOo                       2.0 k
 openoffice.org3-math                            i586                       3.1.0-9399                          GoOo                       2.0 k
 openoffice.org3-writer                          i586                       3.1.0-9399                          GoOo                       2.0 k
Installing for dependencies:
 ooobasis3.1-base                                i586                       3.1.0-9399                          GoOo                       2.0 M
 ooobasis3.1-calc                                i586                       3.1.0-9399                          GoOo                       5.2 M
 ooobasis3.1-core01                              i586                       3.1.0-9399                          GoOo                       6.1 M
 ooobasis3.1-core02                              i586                       3.1.0-9399                          GoOo                       282 k
 ooobasis3.1-core03                              i586                       3.1.0-9399                          GoOo                       7.1 M
 ooobasis3.1-core04                              i586                       3.1.0-9399                          GoOo                        26 M
 ooobasis3.1-core05                              i586                       3.1.0-9399                          GoOo                        14 M
 ooobasis3.1-core06                              i586                       3.1.0-9399                          GoOo                        12 M
 ooobasis3.1-core07                              i586                       3.1.0-9399                          GoOo                       2.8 M
 ooobasis3.1-draw                                i586                       3.1.0-9399                          GoOo                       8.4 k
 ooobasis3.1-en-US                               i586                       3.1.0-9399                          GoOo                       8.7 M
 ooobasis3.1-en-US-base                          i586                       3.1.0-9399                          GoOo                       763 k
 ooobasis3.1-en-US-calc                          i586                       3.1.0-9399                          GoOo                       1.7 M
 ooobasis3.1-en-US-draw                          i586                       3.1.0-9399                          GoOo                       970 k
 ooobasis3.1-en-US-help                          i586                       3.1.0-9399                          GoOo                       3.8 M
 ooobasis3.1-en-US-impress                       i586                       3.1.0-9399                          GoOo                       1.2 M
 ooobasis3.1-en-US-math                          i586                       3.1.0-9399                          GoOo                       952 k
 ooobasis3.1-en-US-res                           i586                       3.1.0-9399                          GoOo                       361 k
 ooobasis3.1-en-US-writer                        i586                       3.1.0-9399                          GoOo                       1.7 M
 ooobasis3.1-images                              i586                       3.1.0-9399                          GoOo                        22 M
 ooobasis3.1-impress                             i586                       3.1.0-9399                          GoOo                        94 k
 ooobasis3.1-math                                i586                       3.1.0-9399                          GoOo                       280 k
 ooobasis3.1-writer                              i586                       3.1.0-9399                          GoOo                       3.9 M
 openoffice.org-ure                              i586                       1.5.0-9399                          GoOo                       3.0 M

Transaction Summary
=================================================================================================================================================
Install     32 Package(s)         
Update       0 Package(s)         
Remove       0 Package(s)         

That one is the yum.log
Jun 08 16:35:06 Installed: openoffice.org-ure-1.5.0-9399.i586
Jun 08 16:35:10 Installed: ooobasis3.1-core01-3.1.0-9399.i586
Jun 08 16:35:11 Installed: ooobasis3.1-en-US-3.1.0-9399.i586
Jun 08 16:35:12 Installed: ooobasis3.1-en-US-calc-3.1.0-9399.i586
Jun 08 16:35:13 Installed: ooobasis3.1-en-US-impress-3.1.0-9399.i586
Jun 08 16:35:13 Installed: ooobasis3.1-en-US-base-3.1.0-9399.i586
Jun 08 16:35:14 Installed: ooobasis3.1-en-US-math-3.1.0-9399.i586
Jun 08 16:35:15 Installed: ooobasis3.1-en-US-help-3.1.0-9399.i586
Jun 08 16:35:15 Installed: ooobasis3.1-en-US-draw-3.1.0-9399.i586
Jun 08 16:35:16 Installed: ooobasis3.1-en-US-res-3.1.0-9399.i586
Jun 08 16:35:17 Installed: ooobasis3.1-en-US-writer-3.1.0-9399.i586
Jun 08 16:35:17 Installed: ooobasis3.1-impress-3.1.0-9399.i586
Jun 08 16:35:20 Installed: ooobasis3.1-core04-3.1.0-9399.i586
Jun 08 16:35:26 Installed: ooobasis3.1-core03-3.1.0-9399.i586
Jun 08 16:35:26 Installed: ooobasis3.1-math-3.1.0-9399.i586
Jun 08 16:35:27 Installed: ooobasis3.1-draw-3.1.0-9399.i586
Jun 08 16:35:27 Installed: ooobasis3.1-base-3.1.0-9399.i586
Jun 08 16:35:31 Installed: ooobasis3.1-core06-3.1.0-9399.i586
Jun 08 16:35:33 Installed: ooobasis3.1-core07-3.1.0-9399.i586
Jun 08 16:35:34 Installed: ooobasis3.1-writer-3.1.0-9399.i586
Jun 08 16:35:35 Installed: ooobasis3.1-calc-3.1.0-9399.i586
Jun 08 16:35:36 Installed: ooobasis3.1-images-3.1.0-9399.i586
Jun 08 16:35:38 Installed: ooobasis3.1-core02-3.1.0-9399.i586
Jun 08 16:35:39 Installed: ooobasis3.1-core05-3.1.0-9399.i586
Jun 08 16:35:41 Installed: openoffice.org3-3.1.0-9399.i586
Jun 08 16:35:42 Installed: openoffice.org3-base-3.1.0-9399.i586
Jun 08 16:35:42 Installed: openoffice.org3-draw-3.1.0-9399.i586
Jun 08 16:35:42 Installed: openoffice.org3-math-3.1.0-9399.i586
Jun 08 16:35:42 Installed: openoffice.org3-calc-3.1.0-9399.i586
Jun 08 16:35:42 Installed: openoffice.org3-impress-3.1.0-9399.i586
Jun 08 16:35:42 Installed: openoffice.org3-writer-3.1.0-9399.i586
Jun 08 16:35:43 Installed: openoffice.org3-en-US-3.1.0-9399.i586



> I have the same problem. The output of "rpm -qa | grep -e ooobasis -e
> openoffice" is:

Enrico, could you plese send us strace log? It would help us to locate to root
of the problem.

See http://en.opensuse.org/Bugs:OOo#How_to_get_strace_log for some hints how
to get it. The instructions are for the openSUSE package. You need to
use "/opt/openoffice.org3/program/soffice" instead of "ooffice" for the Go-oo
build.

Ok. I attach the output.


BTW: We have one similar bug report, see
http://bugzilla.novell.com/show_bug.cgi?id=510752. The other user was able to
start Go-oo as root. Strange but...

I have the same problem using both root and my normal account.
 

--
Best Regards,

Petr Mladek
software developer
---------------------------------------------------------------------
SUSE LINUX, s. r. o.                        e-mail: pmladek@...
Lihovarská 1060/12                          tel: +420 284 028 952
190 00 Prague 9                             fax: +420 284 028 951
Czech Republic                              http://www.suse.cz/


[gdb.log]

GNU gdb Fedora (6.8-27.el5)
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...
(no debugging symbols found)
(gdb) run
Starting program: /opt/openoffice.org3/program/soffice.bin
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[New Thread 0xb6c7fb90 (LWP 7736)]
[New Thread 0xb627eb90 (LWP 7737)]
(no debugging symbols found)
(no debugging symbols found)
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'

Program received signal SIGABRT, Aborted.
0x00437402 in __kernel_vsyscall ()
(gdb) bt
#0  0x00437402 in __kernel_vsyscall ()
#1  0x0065ad80 in raise () from /lib/libc.so.6
#2  0x0065c691 in abort () from /lib/libc.so.6
#3  0x00388f10 in __gnu_cxx::__verbose_terminate_handler () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#4  0x003867e5 in ?? () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#5  0x00386822 in std::terminate () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#6  0x003868d8 in __cxa_rethrow () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#7  0x0352e1f3 in ?? () from /opt/openoffice.org3/program/../basis-link/program/libvclli.so
#8  0x0350232a in BitmapEx::BitmapEx () from /opt/openoffice.org3/program/../basis-link/program/libvclli.so
#9  0x07f89802 in ?? () from /opt/openoffice.org/basis3.1/program/libvclplug_genli.so
#10 0xbfcc36fc in ?? ()
#11 0xbfcc3750 in ?? ()
#12 0x00000000 in ?? ()
(gdb) thread apply all bt

Thread 3 (Thread 0xb627eb90 (LWP 7737)):
#0  0x00437402 in __kernel_vsyscall ()
#1  0x007040c8 in accept () from /lib/libc.so.6
#2  0x00129962 in osl_acceptPipe () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3
#3  0x00451869 in vos::OPipe::accept () from /opt/openoffice.org3/program/../basis-link/program/libvos3gcc3.so
#4  0x00c6f61a in ?? () from /opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so
#5  0x0044c144 in vos::threadWorkerFunction_impl () from /opt/openoffice.org3/program/../basis-link/program/libvos3gcc3.so
#6  0x00122388 in ?? () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3
#7  0x09770bc8 in ?? ()
#8  0x00000000 in ?? ()

Thread 2 (Thread 0xb6c7fb90 (LWP 7736)):
#0  0x00437402 in __kernel_vsyscall ()
#1  0x007b08c2 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#2  0x0070fb84 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /lib/libc.so.6
#3  0x0011f14e in osl_waitCondition () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3
#4  0x00447906 in vos::OCondition::wait () from /opt/openoffice.org3/program/../basis-link/program/libvos3gcc3.so
#5  0x0044e355 in vos::OTimerManager::run () from /opt/openoffice.org3/program/../basis-link/program/libvos3gcc3.so
#6  0x0044c144 in vos::threadWorkerFunction_impl () from /opt/openoffice.org3/program/../basis-link/program/libvos3gcc3.so
#7  0x00122388 in ?? () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3
#8  0x097724d8 in ?? ()
#9  0x00000000 in ?? ()

Thread 1 (Thread 0xb764e6d0 (LWP 7733)):
#0  0x00437402 in __kernel_vsyscall ()
#1  0x0065ad80 in raise () from /lib/libc.so.6
#2  0x0065c691 in abort () from /lib/libc.so.6
#3  0x00388f10 in __gnu_cxx::__verbose_terminate_handler () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#4  0x003867e5 in ?? () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#5  0x00386822 in std::terminate () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#6  0x003868d8 in __cxa_rethrow () from /opt/openoffice.org3/program/../basis-link/ure-link/lib/libstdc++.so.6
#7  0x0352e1f3 in ?? () from /opt/openoffice.org3/program/../basis-link/program/libvclli.so
#8  0x0350232a in BitmapEx::BitmapEx () from /opt/openoffice.org3/program/../basis-link/program/libvclli.so
#9  0x07f89802 in ?? () from /opt/openoffice.org/basis3.1/program/libvclplug_genli.so
#10 0xbfcc36fc in ?? ()
#11 0xbfcc3750 in ?? ()
#12 0x00000000 in ?? ()
(gdb) quit
The program is running.  Exit anyway? (y or n)


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Re: openoffice 3.1 crash

by Petr Mladek :: Rate this Message:

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On Monday 08 June 2009, Enrico Morelli wrote:

> > Enrico, could you plese send us strace log? It would help us to locate to
> > root
> > of the problem.
> >
> > See http://en.opensuse.org/Bugs:OOo#How_to_get_strace_log for some hints
> > how
> > to get it. The instructions are for the openSUSE package. You need to
> > use "/opt/openoffice.org3/program/soffice" instead of "ooffice" for the
> > Go-oo
> > build.
>
> Ok. I attach the output.

Ah, it seems that you mixed strace and backtrace. Could you please provide
also the strace log? It is actually easier.


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Petr Mladek
software developer
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Parent Message unknown Re: openoffice 3.1 crash

by Fridrich Strba-2 :: Rate this Message:

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Ok, do the following thing:

Go to your/opt/openoffice.org/ure/lib as root:

cd /opt/openoffice.org/ure/lib

and rename the libstdc++.so.6 and libgcc_s,so.1

mv libstdc++.so.6 backlibstdc++.so.6
mv libgcc_s.so.1 backlibgcc_s.so.1

It should start now.

Try and come back to me, please.

Cheers

Fridrich


On Mon, 2009-06-08 at 16:40 +0200, Enrico Morelli wrote:

>
>
> On Mon, Jun 8, 2009 at 3:33 PM, Petr Mladek <pmladek@...> wrote:
>         On Friday 05 June 2009, Enrico Morelli wrote:
>         > On Fri, Jun 5, 2009 at 12:56 PM, Fridrich Strba
>         <fstrba@...> wrote:
>        
>         > I reinstall GoOo:
>         > yum install openoffice.org3.i586 openoffice.org3-base.i586
>         > openoffice.org3-calc.i586 openoffice.org3-draw.i586
>         > openoffice.org3-en-US.i586 openoffice.org3-impress.i586
>         > openoffice.org3-math.i586 openoffice.org3-writer.i586
>        
>        
>         Fridrich, Enrico, does yum produces an installation log? I
>         wonder if it
>         installs all the packages from the same repository.
>
> This is the yum output before the installation:
>
>  Installing:
>  openoffice.org3                                 i586
> 3.1.0-9399                          GoOo                       282 k
>  openoffice.org3-base                            i586
> 3.1.0-9399                          GoOo                       2.0 k
>  openoffice.org3-calc                            i586
> 3.1.0-9399                          GoOo                       2.0 k
>  openoffice.org3-draw                            i586
> 3.1.0-9399                          GoOo                       2.0 k
>  openoffice.org3-en-US                           i586
> 3.1.0-9399                          GoOo                        77 k
>  openoffice.org3-impress                         i586
> 3.1.0-9399                          GoOo                       2.0 k
>  openoffice.org3-math                            i586
> 3.1.0-9399                          GoOo                       2.0 k
>  openoffice.org3-writer                          i586
> 3.1.0-9399                          GoOo                       2.0 k
> Installing for dependencies:
>  ooobasis3.1-base                                i586
> 3.1.0-9399                          GoOo                       2.0 M
>  ooobasis3.1-calc                                i586
> 3.1.0-9399                          GoOo                       5.2 M
>  ooobasis3.1-core01                              i586
> 3.1.0-9399                          GoOo                       6.1 M
>  ooobasis3.1-core02                              i586
> 3.1.0-9399                          GoOo                       282 k
>  ooobasis3.1-core03                              i586
> 3.1.0-9399                          GoOo                       7.1 M
>  ooobasis3.1-core04                              i586
> 3.1.0-9399                          GoOo                        26 M
>  ooobasis3.1-core05                              i586
> 3.1.0-9399                          GoOo                        14 M
>  ooobasis3.1-core06                              i586
> 3.1.0-9399                          GoOo                        12 M
>  ooobasis3.1-core07                              i586
> 3.1.0-9399                          GoOo                       2.8 M
>  ooobasis3.1-draw                                i586
> 3.1.0-9399                          GoOo                       8.4 k
>  ooobasis3.1-en-US                               i586
> 3.1.0-9399                          GoOo                       8.7 M
>  ooobasis3.1-en-US-base                          i586
> 3.1.0-9399                          GoOo                       763 k
>  ooobasis3.1-en-US-calc                          i586
> 3.1.0-9399                          GoOo                       1.7 M
>  ooobasis3.1-en-US-draw                          i586
> 3.1.0-9399                          GoOo                       970 k
>  ooobasis3.1-en-US-help                          i586
> 3.1.0-9399                          GoOo                       3.8 M
>  ooobasis3.1-en-US-impress                       i586
> 3.1.0-9399                          GoOo                       1.2 M
>  ooobasis3.1-en-US-math                          i586
> 3.1.0-9399                          GoOo                       952 k
>  ooobasis3.1-en-US-res                           i586
> 3.1.0-9399                          GoOo                       361 k
>  ooobasis3.1-en-US-writer                        i586
> 3.1.0-9399                          GoOo                       1.7 M
>  ooobasis3.1-images                              i586
> 3.1.0-9399                          GoOo                        22 M
>  ooobasis3.1-impress                             i586
> 3.1.0-9399                          GoOo                        94 k
>  ooobasis3.1-math                                i586
> 3.1.0-9399                          GoOo                       280 k
>  ooobasis3.1-writer                              i586
> 3.1.0-9399                          GoOo                       3.9 M
>  openoffice.org-ure                              i586
> 1.5.0-9399                          GoOo                       3.0 M
>
> Transaction Summary
> =================================================================================================================================================
> Install     32 Package(s)        
> Update       0 Package(s)        
> Remove       0 Package(s)        
>
> That one is the yum.log
> Jun 08 16:35:06 Installed: openoffice.org-ure-1.5.0-9399.i586
> Jun 08 16:35:10 Installed: ooobasis3.1-core01-3.1.0-9399.i586
> Jun 08 16:35:11 Installed: ooobasis3.1-en-US-3.1.0-9399.i586
> Jun 08 16:35:12 Installed: ooobasis3.1-en-US-calc-3.1.0-9399.i586
> Jun 08 16:35:13 Installed: ooobasis3.1-en-US-impress-3.1.0-9399.i586
> Jun 08 16:35:13 Installed: ooobasis3.1-en-US-base-3.1.0-9399.i586
> Jun 08 16:35:14 Installed: ooobasis3.1-en-US-math-3.1.0-9399.i586
> Jun 08 16:35:15 Installed: ooobasis3.1-en-US-help-3.1.0-9399.i586
> Jun 08 16:35:15 Installed: ooobasis3.1-en-US-draw-3.1.0-9399.i586
> Jun 08 16:35:16 Installed: ooobasis3.1-en-US-res-3.1.0-9399.i586
> Jun 08 16:35:17 Installed: ooobasis3.1-en-US-writer-3.1.0-9399.i586
> Jun 08 16:35:17 Installed: ooobasis3.1-impress-3.1.0-9399.i586
> Jun 08 16:35:20 Installed: ooobasis3.1-core04-3.1.0-9399.i586
> Jun 08 16:35:26 Installed: ooobasis3.1-core03-3.1.0-9399.i586
> Jun 08 16:35:26 Installed: ooobasis3.1-math-3.1.0-9399.i586
> Jun 08 16:35:27 Installed: ooobasis3.1-draw-3.1.0-9399.i586
> Jun 08 16:35:27 Installed: ooobasis3.1-base-3.1.0-9399.i586
> Jun 08 16:35:31 Installed: ooobasis3.1-core06-3.1.0-9399.i586
> Jun 08 16:35:33 Installed: ooobasis3.1-core07-3.1.0-9399.i586
> Jun 08 16:35:34 Installed: ooobasis3.1-writer-3.1.0-9399.i586
> Jun 08 16:35:35 Installed: ooobasis3.1-calc-3.1.0-9399.i586
> Jun 08 16:35:36 Installed: ooobasis3.1-images-3.1.0-9399.i586
> Jun 08 16:35:38 Installed: ooobasis3.1-core02-3.1.0-9399.i586
> Jun 08 16:35:39 Installed: ooobasis3.1-core05-3.1.0-9399.i586
> Jun 08 16:35:41 Installed: openoffice.org3-3.1.0-9399.i586
> Jun 08 16:35:42 Installed: openoffice.org3-base-3.1.0-9399.i586
> Jun 08 16:35:42 Installed: openoffice.org3-draw-3.1.0-9399.i586
> Jun 08 16:35:42 Installed: openoffice.org3-math-3.1.0-9399.i586
> Jun 08 16:35:42 Installed: openoffice.org3-calc-3.1.0-9399.i586
> Jun 08 16:35:42 Installed: openoffice.org3-impress-3.1.0-9399.i586
> Jun 08 16:35:42 Installed: openoffice.org3-writer-3.1.0-9399.i586
> Jun 08 16:35:43 Installed: openoffice.org3-en-US-3.1.0-9399.i586
>
>
>
>        
>         > I have the same problem. The output of "rpm -qa | grep -e
>         ooobasis -e
>         > openoffice" is:
>        
>        
>         Enrico, could you plese send us strace log? It would help us
>         to locate to root
>         of the problem.
>        
>         See http://en.opensuse.org/Bugs:OOo#How_to_get_strace_log for
>         some hints how
>         to get it. The instructions are for the openSUSE package. You
>         need to
>         use "/opt/openoffice.org3/program/soffice" instead of
>         "ooffice" for the Go-oo
>         build.
>
> Ok. I attach the output.
>
>        
>        
>         BTW: We have one similar bug report, see
>         http://bugzilla.novell.com/show_bug.cgi?id=510752. The other
>         user was able to
>         start Go-oo as root. Strange but...
>
> I have the same problem using both root and my normal account.
>  
>        
>         --
>         Best Regards,
>        
>         Petr Mladek
>         software developer
>         ---------------------------------------------------------------------
>         SUSE LINUX, s. r. o.                        e-mail:
>         pmladek@...
>         Lihovarská 1060/12                          tel: +420 284 028
>         952
>         190 00 Prague 9                             fax: +420 284 028
>         951
>         Czech Republic
>          http://www.suse.cz/
>
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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Mon, Jun 8, 2009 at 5:00 PM, Fridrich Strba <fstrba@...> wrote:
Ok, do the following thing:

Go to your/opt/openoffice.org/ure/lib as root:

cd /opt/openoffice.org/ure/lib

and rename the libstdc++.so.6 and libgcc_s,so.1

mv libstdc++.so.6 backlibstdc++.so.6
mv libgcc_s.so.1 backlibgcc_s.so.1

I do that, but I've the same error.



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Parent Message unknown Re: openoffice 3.1 crash

by Petr Mladek :: Rate this Message:

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On Monday 08 June 2009, Enrico Morelli wrote:
> > Ah, it seems that you mixed strace and backtrace. Could you please
> > provide also the strace log? It is actually easier.
>
> Sorry. I attach that.

Hmm, do you start the application by

   /opt/openoffice.org3/program/soffice.bin
or
   /opt/openoffice.org3/program/soffice


I get exactly the same error and backtrace when I start it with "soffice.bin".
It works here when I start it with "soffice".

It is strange that the openSUSE build works also with "soffice.bin".
Anyway,  "soffice" is always the preferred way. The java stuff does not work
otherwise, ...


Best Regards,
Petr
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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Mon, Jun 8, 2009 at 5:46 PM, Petr Mladek <pmladek@...> wrote:
On Monday 08 June 2009, Enrico Morelli wrote:
> > Ah, it seems that you mixed strace and backtrace. Could you please
> > provide also the strace log? It is actually easier.
>
> Sorry. I attach that.

Hmm, do you start the application by

  /opt/openoffice.org3/program/soffice.bin
or
  /opt/openoffice.org3/program/soffice


I get exactly the same error and backtrace when I start it with "soffice.bin".
It works here when I start it with "soffice".

It is strange that the openSUSE build works also with "soffice.bin".
Anyway,  "soffice" is always the preferred way. The java stuff does not work
otherwise, ...


Best Regards,
Petr

I use soffice. I started to use soffice.bin to check for errors.
In both cases the program doesn't start.


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Re: openoffice 3.1 crash

by Petr Mladek :: Rate this Message:

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On Monday 08 June 2009, Enrico Morelli wrote:
> I use soffice. I started to use soffice.bin to check for errors.
> In both cases the program doesn't start.

Okay, could you please send the strace log with "soffice"?

--
Best Regards,

Petr Mladek
software developer
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Parent Message unknown Re: openoffice 3.1 crash

by Fridrich Strba-2 :: Rate this Message:

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Enrico, could you please do following:

1) assure yourself that no OOo instance is running

2) check in the folder /tmp for a pipe that starts with OSL_PIPE and
that contains in its name your username. If it is there, delete it.

3) check permissions of your /tmp directory and tell me please (in case
it still does not start)

After that, please, start again
using /opt/openoffice.org3/program/soffice and tell me what is
happenning.

Cheers

Fridrich

On Mon, 2009-06-08 at 18:03 +0200, Enrico Morelli wrote:

>
>
> On Mon, Jun 8, 2009 at 5:46 PM, Petr Mladek <pmladek@...> wrote:
>         On Monday 08 June 2009, Enrico Morelli wrote:
>        
>         > > Ah, it seems that you mixed strace and backtrace. Could
>         you please
>         > > provide also the strace log? It is actually easier.
>         >
>         > Sorry. I attach that.
>        
>        
>         Hmm, do you start the application by
>        
>           /opt/openoffice.org3/program/soffice.bin
>         or
>           /opt/openoffice.org3/program/soffice
>        
>        
>        
>         I get exactly the same error and backtrace when I start it
>         with "soffice.bin".
>         It works here when I start it with "soffice".
>        
>         It is strange that the openSUSE build works also with
>         "soffice.bin".
>         Anyway,  "soffice" is always the preferred way. The java stuff
>         does not work
>         otherwise, ...
>        
>        
>         Best Regards,
>         Petr
>
> I use soffice. I started to use soffice.bin to check for errors.
> In both cases the program doesn't start.
>
> _______________________________________________
> Dev mailing list
> Dev@...
> http://lists.go-oo.org/listinfo.cgi/dev-go-oo.org


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Re: openoffice 3.1 crash

by morellik :: Rate this Message:

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On Mon, Jun 8, 2009 at 9:13 PM, Fridrich Strba <fstrba@...> wrote:
Enrico, could you please do following:

1) assure yourself that no OOo instance is running

Done.

2) check in the folder /tmp for a pipe that starts with OSL_PIPE and
that contains in its name your username. If it is there, delete it.

Removed

3) check permissions of your /tmp directory and tell me please (in case
it still does not start)

The permissions are ok: 1777

After that, please, start again
using /opt/openoffice.org3/program/soffice and tell me what is
happenning.

The same thing, the splash appears and disappears after one second.

 

Cheers

Fridrich

On Mon, 2009-06-08 at 18:03 +0200, Enrico Morelli wrote:
>
>
> On Mon, Jun 8, 2009 at 5:46 PM, Petr Mladek <pmladek@...> wrote:
>         On Monday 08 June 2009, Enrico Morelli wrote:
>
>         > > Ah, it seems that you mixed strace and backtrace. Could
>         you please
>         > > provide also the strace log? It is actually easier.
>         >
>         > Sorry. I attach that.
>
>
>         Hmm, do you start the application by
>
>           /opt/openoffice.org3/program/soffice.bin
>         or
>           /opt/openoffice.org3/program/soffice
>
>
>
>         I get exactly the same error and backtrace when I start it
>         with "soffice.bin".
>         It works here when I start it with "soffice".
>
>         It is strange that the openSUSE build works also with
>         "soffice.bin".
>         Anyway,  "soffice" is always the preferred way. The java stuff
>         does not work
>         otherwise, ...
>
>
>         Best Regards,
>         Petr
>
> I use soffice. I started to use soffice.bin to check for errors.
> In both cases the program doesn't start.
>
> _______________________________________________
> Dev mailing list
> Dev@...
> http://lists.go-oo.org/listinfo.cgi/dev-go-oo.org




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Parent Message unknown Re: openoffice 3.1 crash

by Fridrich Strba-2 :: Rate this Message:

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Kendy, this looks like the OSL_PIPE* stuff was in /tmp. But it still
does not start. Any idea how to debug what happens? Is it possible that
oosplash crashes at certain point of time?

Cheers

Fridrich

On Tue, 2009-06-09 at 09:43 +0200, Enrico Morelli wrote:

>
>
> On Mon, Jun 8, 2009 at 9:13 PM, Fridrich Strba <fstrba@...>
> wrote:
>         Enrico, could you please do following:
>        
>         1) assure yourself that no OOo instance is running
>
> Done.
>
>        
>         2) check in the folder /tmp for a pipe that starts with
>         OSL_PIPE and
>         that contains in its name your username. If it is there,
>         delete it.
>
> Removed
>
>        
>         3) check permissions of your /tmp directory and tell me please
>         (in case
>         it still does not start)
>
> The permissions are ok: 1777
>
>        
>         After that, please, start again
>         using /opt/openoffice.org3/program/soffice and tell me what is
>         happenning.
>
> The same thing, the splash appears and disappears after one second.
>



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