outlook 2007 "Test" email scores 30+

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outlook 2007 "Test" email scores 30+

by djjmj :: Rate this Message:

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Outlook 2007 for most of the clients under our domain are now having outgoing emails blocked by Spam Assassin, which our ISP uses.  This started in late September (Outlook/MS update??). Simple Text emails with "hello" or "test" get scored over 30. If I switch the users over to "windows mail" vs. "Outlook" We have no problems but this is unacceptable, outlook is our standard. So the question is what is Outlook 2007 doing to the outbound mail to cause it to be scored so high with Spam Assassin.  We are ready to move our mail accounts to a different ISP!@!@ Any help is appreciated.

Re: outlook 2007 "Test" email scores 30+

by Toni Mueller-17 :: Rate this Message:

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Hi,

On Fri, 30.10.2009 at 14:13:45 -0700, djjmj <dana.hanson@...> wrote:
> Outlook 2007 for most of the clients under our domain are now having outgoing
> emails blocked by Spam Assassin, which our ISP uses.  This started in late
> September (Outlook/MS update??). Simple Text emails with "hello" or "test"
> get scored over 30.

w/o showing an _entire_ email of this kind, there is no way telling
what the problem might be.

>  outlook is our standard.

OT, but I fully agree that such "standards" should be penalized...

> So the question is what is Outlook 2007 doing to the outbound mail
> to cause it to be scored so high with Spam Assassin.  We are ready to move
> our mail accounts to a different ISP!@!@

If it's really an Outlook problem, then your mails would be hanging at
different ISPs, on the receivers' ends.

Try to ask your ISP's tech support to send you debugging info on some
of your emails.


Kind regards,
--Toni++

Re: outlook 2007 "Test" email scores 30+

by djjmj :: Rate this Message:

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Toni Mueller-17 wrote:
Hi,

On Fri, 30.10.2009 at 14:13:45 -0700, djjmj <dana.hanson@gmail.com> wrote:
> Outlook 2007 for most of the clients under our domain are now having outgoing
> emails blocked by Spam Assassin, which our ISP uses.  This started in late
> September (Outlook/MS update??). Simple Text emails with "hello" or "test"
> get scored over 30.

w/o showing an _entire_ email of this kind, there is no way telling
what the problem might be.

>  outlook is our standard.

OT, but I fully agree that such "standards" should be penalized...

> So the question is what is Outlook 2007 doing to the outbound mail
> to cause it to be scored so high with Spam Assassin.  We are ready to move
> our mail accounts to a different ISP!@!@

If it's really an Outlook problem, then your mails would be hanging at
different ISPs, on the receivers' ends.

Try to ask your ISP's tech support to send you debugging info on some
of your emails.


Kind regards,
--Toni++

11:53:31 [24.181.159.14][19038377] Authenticated as xxxx.org
11:53:31 [24.181.159.14][19038377] cmd: MAIL FROM: <xxxx.org>
11:53:31 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Sender ok
11:53:31 [24.181.159.14][19038377] cmd: RCPT TO: <xxx.org>
11:53:31 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Recipient ok
11:53:31 [24.181.159.14][19038377] cmd: RSET
11:53:31 [24.181.159.14][19038377] rsp: 250 OK
11:53:34 [24.181.159.14][19038377] cmd: RSET
11:53:34 [24.181.159.14][19038377] rsp: 250 OK
11:53:37 [24.181.159.14][19038377] cmd: MAIL FROM: <xxx.org>
11:53:37 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Sender ok
11:53:38 [24.181.159.14][19038377] cmd: RCPT TO: <xxx.org>
11:53:38 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Recipient ok
11:53:38 [24.181.159.14][19038377] cmd: DATA
11:53:43 [24.181.159.14][19038377] rsp: 250 OK
11:53:43 [24.181.159.14][19038377] Data transfer succeeded, writing mail to 119471714.eml
11:53:43 [24.181.159.14][19038377] cmd: QUIT

12:19:21 [38430] Delivery for xxx.org to xxx.com has completed (Bounced)
12:19:23 [38429] Delivery for xxx.org to xxx.com has completed (Bounced)
12:19:27 [38432] Delivery for xxx.org to xxx.com has completed (Bounced)
12:19:39 [38434] Delivery for xxx.org to xxx.com has completed (Bounced)
12:20:39 [38441] Delivery for xxx.org to xxx.com has completed (Bounced)

Re: outlook 2007 "Test" email scores 30+

by John Hardin :: Rate this Message:

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On Fri, 30 Oct 2009, djjmj wrote:

>> Try to ask your ISP's tech support to send you debugging info on some
>> of your emails.
>
> 11:53:31 [24.181.159.14][19038377] Authenticated as xxxx.org
> 11:53:31 [24.181.159.14][19038377] cmd: MAIL FROM: <xxxx.org>
> 11:53:31 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Sender ok
> 11:53:31 [24.181.159.14][19038377] cmd: RCPT TO: <xxx.org>
> 11:53:31 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Recipient ok
> 11:53:31 [24.181.159.14][19038377] cmd: RSET
> 11:53:31 [24.181.159.14][19038377] rsp: 250 OK
> 11:53:34 [24.181.159.14][19038377] cmd: RSET
> 11:53:34 [24.181.159.14][19038377] rsp: 250 OK
> 11:53:37 [24.181.159.14][19038377] cmd: MAIL FROM: <xxx.org>
> 11:53:37 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Sender ok
> 11:53:38 [24.181.159.14][19038377] cmd: RCPT TO: <xxx.org>
> 11:53:38 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Recipient ok
> 11:53:38 [24.181.159.14][19038377] cmd: DATA
> 11:53:43 [24.181.159.14][19038377] rsp: 250 OK
> 11:53:43 [24.181.159.14][19038377] Data transfer succeeded, writing mail to
> 119471714.eml
> 11:53:43 [24.181.159.14][19038377] cmd: QUIT
>
> 12:19:21 [38430] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:19:23 [38429] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:19:27 [38432] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:19:39 [38434] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:20:39 [38441] Delivery for xxx.org to xxx.com has completed (Bounced)

Sadly that doesn't help much, apart from telling us that your ISP is
apparently doing bounces rather than SMTP-time rejects, which is not being
a good network citizen.

--
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@...    FALaholic #11174     pgpk -a jhardin@...
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   ...the Fates notice those who buy chainsaws...
                                               -- www.darwinawards.com
-----------------------------------------------------------------------
  Tomorrow: Halloween

Re: outlook 2007 "Test" email scores 30+

by djjmj :: Rate this Message:

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John,

Thank you for your interest and support. I will keep pushing our ISP to use this forum for a resolution.


John Hardin wrote:
On Fri, 30 Oct 2009, djjmj wrote:

>> Try to ask your ISP's tech support to send you debugging info on some
>> of your emails.
>
> 11:53:31 [24.181.159.14][19038377] Authenticated as xxxx.org
> 11:53:31 [24.181.159.14][19038377] cmd: MAIL FROM: <xxxx.org>
> 11:53:31 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Sender ok
> 11:53:31 [24.181.159.14][19038377] cmd: RCPT TO: <xxx.org>
> 11:53:31 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Recipient ok
> 11:53:31 [24.181.159.14][19038377] cmd: RSET
> 11:53:31 [24.181.159.14][19038377] rsp: 250 OK
> 11:53:34 [24.181.159.14][19038377] cmd: RSET
> 11:53:34 [24.181.159.14][19038377] rsp: 250 OK
> 11:53:37 [24.181.159.14][19038377] cmd: MAIL FROM: <xxx.org>
> 11:53:37 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Sender ok
> 11:53:38 [24.181.159.14][19038377] cmd: RCPT TO: <xxx.org>
> 11:53:38 [24.181.159.14][19038377] rsp: 250 OK <xxx.org> Recipient ok
> 11:53:38 [24.181.159.14][19038377] cmd: DATA
> 11:53:43 [24.181.159.14][19038377] rsp: 250 OK
> 11:53:43 [24.181.159.14][19038377] Data transfer succeeded, writing mail to
> 119471714.eml
> 11:53:43 [24.181.159.14][19038377] cmd: QUIT
>
> 12:19:21 [38430] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:19:23 [38429] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:19:27 [38432] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:19:39 [38434] Delivery for xxx.org to xxx.com has completed (Bounced)
> 12:20:39 [38441] Delivery for xxx.org to xxx.com has completed (Bounced)

Sadly that doesn't help much, apart from telling us that your ISP is
apparently doing bounces rather than SMTP-time rejects, which is not being
a good network citizen.

--
  John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
  jhardin@impsec.org    FALaholic #11174     pgpk -a jhardin@impsec.org
  key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
-----------------------------------------------------------------------
   ...the Fates notice those who buy chainsaws...
                                               -- www.darwinawards.com
-----------------------------------------------------------------------
  Tomorrow: Halloween

Re: outlook 2007 "Test" email scores 30+

by LuKreme :: Rate this Message:

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On Oct 30, 2009, at 3:13 PM, djjmj wrote:
> Outlook 2007 for most of the clients under our domain are now having  
> outgoing
> emails blocked by Spam Assassin,

No they aren't. First, SpamAssassin doesn't block mail, ever. Second,  
SpamAssassin doesn't generally scan outbound mail. Your ISP has  
majority screwed a pooch, and that has nothing to do with SpamAssassin.

> (Outlook/MS update??). Simple Text emails with "hello" or "test"
> get scored over 30.

Well, they are from LookOut clients, so spam probability seems very  
hog to me :p

> So the question is what is Outlook 2007 doing to the outbound mail
> to cause it to be scored so high with Spam Assassin.

Probably your ISP has some extremely poorly written and badly  
implemented and completely urn-thought-out custom rules that are  
screwing things up.

> We are ready to move our mail accounts to a different ISP!

Sounds like a great idea to me.



Re: outlook 2007 "Test" email scores 30+

by Toni Mueller-17 :: Rate this Message:

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Hi,

On Fri, 30.10.2009 at 15:09:20 -0700, djjmj <dana.hanson@...> wrote:
> Thank you for your interest and support. I will keep pushing our ISP to use
> this forum for a resolution.

please learn about how email works. Really.

You only sent an obfuscated log about an email conversation with your
ISP, but not the offending message, which is crucial in determining
what might have gone awry on SA's side, if anything.


Kind regards,
--Toni++