slow printing in v 2004 or v11?

[Bill Weale]

Does anyone know if there has been a change in the way v2004 or v11  
sends print info such that a laser printer with minimum on-board RAM  
would perform much more slowly than it did in v2003?

We've seen a dramatic slowdown in the printing of most jobs on one HP  
4000 machine, coincident with the launch of a v11 system, having been  
converted from v2003. That printer is on a different subnet from the  
server machine; it's tied to the server subnet via a point-to-point  
T-1 circuit, on which we've seen no changes in latency or bandwidth.  
We've had no (intentional) infrastructure changes except OS and RAM  
upgrades coincident with implementing the v11 system. It's an all-Mac  
OS setup; I've rebuilt the printer profiles; and I've tried all  
protocols: IP, AT, Bonjour and HP. We're using Print Selection() and  
I don't think relations or query behavior changes are an issue--
related info is gathered only during the on header event and there's  
only one direct query to a related indexed field. The print job  
appears to be built just as quickly as ever; however, from that point  
until it goes through the printer takes forever.

An HP 4200 on the same subnet as the 4D Server machine performs as  
well as ever, but it does have a substantial amount of on-board RAM.  
We'll eventually swap printers to see if that helps determine the  
cause, if nothing else solves it, but they are at 2 different  
physical locations.

So, based on what I'm seeing--that the print job goes fine until info  
begins to flow to the printer itself--and based on the fact that I  
can't identify any other changes that might be the cause, I'm  
wondering if v11 (or maybe it started in v2004) "talks slower" to  
printers which don't have enough RAM to receive the whole job all at  
one?

Thanks,

Bill






William W. Weale, III

Business Owners Support, LLC.

Operations Analysis
MIS Advising
Decision Support Systems

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