unstable

[steveb357]

I like Tomboy Notes.  I've been using it for a while, but have recently stopped in favor of Basket, because I can't keep Tomboy docked on my panel in Jaunty Ubuntu.  It just disapears.  Nothing else does this.  Any suggestions?

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[Sandy Armstrong]

On Tue, Jul 28, 2009 at 1:58 PM, steveb357<steveb357@...> wrote:
> I like Tomboy Notes.  I've been using it for a while, but have recently
> stopped in favor of Basket, because I can't keep Tomboy docked on my panel
> in Jaunty Ubuntu.  It just disapears.  Nothing else does this.  Any
> suggestions?

Hi Steve,

Sorry to hear you're having issues.  If you answer these questions,
maybe we can help:

1) How are you starting Tomboy?  Did add it to your panel as an applet
via the "Add to Panel" dialog, or did you start it from the menus?
2) What do you mean by "docked on my panel"?
3) How long after starting Tomboy does it quit?

You can help us figure out what's wrong by making sure in the GNOME
System Monitor that Tomboy is not running, then starting it from the
command line with `tomboy --debug`.  Presumably, Tomboy will crash,
and you can send us the output from the terminal, which should help us
to understand what is going wrong.

We made a lot of Ubuntu-specific fixes in Tomboy 0.14.2, so if you are
using an earlier 0.14.x version, your bug may be fixed in the latest
stable Tomboy.  We are working with the Ubuntu people to update the
version they ship [0].

Hope this helps,
Sandy

[0] https://bugs.launchpad.net/ubuntu/+source/tomboy/+bug/399982
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[Sandy Armstrong]

Hi Steve,

Can you run Tomboy from GNOME Terminal with the command `tomboy
--debug` and then, after it eventually disappears from your panel,
copy and paste the output from the terminal so we can see the error?
That will help us know exactly what's going on.  :-)

If you prefer to chat on IRC, you can join us in #tomboy on irc.gnome.org, too.

Thanks,
Sandy

On Tue, Jul 28, 2009 at 7:22 PM, steveb357<steveb357@...> wrote:

> Thank you Sandy,
>
> I first added Tomboy as an applet via the "Add to Panel" dialog.
> What I meant by "docked on my panel,' was that it sat up there on my panel
> after it was added.
> I'm not sure how long it hangs around.  A very short time.  I go up to open
> the applet, and it isn't there.
>
> I get an error message on start up requesting that I delete Tomboy if it was
> on the panel and then disapearred.  I don't recall the exact wording.
> I haven't tried to add Tomboy to my panel in quite a while.  I open it from
> the applications menu when I need it.  It will not open with "Gnome-do,"
> although it shows up when I start typing it into the Gnome-do screen.
> Gnome-do recognizes the program, but cannot open it.  It will not open with
> alt-f2 either.
>
> Steve Brettell
>
>
>
> ---- On Tue, 28 Jul 2009 15:28:22 -0700 Sandy Armstrong
> <sanfordarmstrong@...> wrote ----
>
> On Tue, Jul 28, 2009 at 1:58 PM, steveb357<steveb357@...> wrote:
>> I like Tomboy Notes.  I've been using it for a while, but have recently
>> stopped in favor of Basket, because I can't keep Tomboy docked on my panel
>> in Jaunty Ubuntu.  It just disapears.  Nothing else does this.  Any
>> suggestions?
>
> Hi Steve,
>
> Sorry to hear you're having issues. If you answer these questions,
> maybe we can help:
>
> 1) How are you starting Tomboy? Did add it to your panel as an applet
> via the "Add to Panel" dialog, or did you start it from the menus?
> 2) What do you mean by "docked on my panel"?
> 3) How long after starting Tomboy does it quit?
>
> You can help us figure out what's wrong by making sure in the GNOME
> System Monitor that Tomboy is not running, then starting it from the
> command line with `tomboy --debug`. Presumably, Tomboy will crash,
> and you can send us the output from the terminal, which should help us
> to understand what is going wrong.
>
> We made a lot of Ubuntu-specific fixes in Tomboy 0.14.2, so if you are
> using an earlier 0.14.x version, your bug may be fixed in the latest
> stable Tomboy. We are working with the Ubuntu people to update the
> version they ship [0].
>
> Hope this helps,
> Sandy
>
> [0] https://bugs.launchpad.net/ubuntu/+source/tomboy/+bug/399982
>
>

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